Customers are able to manage every aspect of their account with Udio software, including bookings,
payment and contact information, cancel a lesson, book a make up, move their booking (time and day), track their child's progress, download certificates and achievements from any device, freeing up precious staff time.
Customers can also make a booking online, depending on your set up the customer can book into your aged based program and assessments for skill based programs. This is not a form that is set to your reception staff, this is an instant booking. Customers that are returning to you will be booked back into the Course they left in.
Both new and existing customers can also book into your Holiday Program.
Each business can set the Customer Portal up according to the requirements of their business.
With Udio’s ‘Customer Accounts’ staff will not be inundated with the administrative task of rescheduling cancelled lessons.
When customers cancel a lesson by accessing ‘Customer Accounts’ they can simultaneously book a ‘make up’ lesson.
Udio software gives customers flexibility and choice with its integrated bank and credit card payments.
Customers can set up automatically recurring payments or pay invoices manually.
No complicated procedures for identity checks. Customers simply use their email address.