Aaquatics

Aaquatics is a UK-based swim school that provides high-standard swimming lessons for all ages and abilities delivered by their qualified and experienced team, who have a combined 35+ years of teaching experience. Launched in mid-2023, the school has quickly made a splash in the community with Udio’s automated booking system. 

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The Search for a System

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Before opening their doors to the public in 2023, the founder of Aaquatics knew they needed a robust system to manage their bookings efficiently. With a focus on providing high-quality swim lessons and excellent customer service, having a seamless booking system was crucial. Udio stood out to them as it was primarily designed for swim schools and came with all the features they needed to streamline their operations.

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Features that Make a Difference

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One of the standout functionalities for Aaquatics has been the exit surveys, allowing them to ask customers for feedback and understand the reasons behind them leaving their swim school. This feature provides valuable insights, helping businesses improve their services and retain more students.

The team at Aaquatics has also been especially pleased with the level of customer service they have received from Udio. Whether it's troubleshooting an issue or learning how to maximise the platform’s features, Udio’s support team has been there every step of the way.

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Looking Forward to New Innovations

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The excitement at Aaquatics doesn’t stop there. They are eagerly anticipating the launch of Udio’s own app later this year. The app promises to enhance the user experience further, making it even easier for students and parents to manage their bookings and stay updated with class schedules and announcements.

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A Success Story in The Making 

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Aaquatics has only ever operated with Udio, and they couldn't be happier with their choice. The ease of managing bookings, coupled with the exceptional customer support, has exceeded their expectations.

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Commitment to Continuous Improvement

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Udio is committed to continuous improvement and innovation, always listening to client feedback and adapting to industry changes. This dedication helps businesses like Aaquatics grow and provide exceptional customer experiences. By using Udio, Aaquatics has been able to focus more on what they do best—teaching their students to swim—while leaving the administrative tasks to a trusted partner.

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