A Portal for Customers: Easy Access, Anytime

Enhance customer experience with our portal

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Customer Portal

Udio's customer portal gives your clients 24/7 access to manage their accounts, track progress, and handle bookings with ease. Whether it's parents managing their child's schedule or individuals overseeing their own classes, everything they need is in one convenient place.

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Customer Portal

Customer Portal Features

Empower your customers to manage their own account

Your customers have full control over their class schedule - on the go, 24/7. They can book new classes, reschedule existing ones, or cancel with just a few clicks. Plus, they can even book classes for multiple students in one go, making it a breeze to coordinate family schedules or make group bookings.

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Key Features:

  • Book and manage individual or multiple student classes
  • Reschedule or cancel bookings with ease
  • Join waiting lists for full classes
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Seamless Payment Management

Stay on Top of Finances

Customers can make secure payments, set up automatic payments, and track their payment history in real time. It’s a simple, transparent way to manage accounts, ensuring your clients never miss a beat.

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Key Features:

  • Secure payments and auto-payment setup
  • View and download open and closed invoices
  • Keep track of payments and outstanding balances
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Customer Portal
Customer Portal

Monitor Achievements and Growth

Track Progress and Milestones

Parents, caregivers, and individual customers can track progress and monitor milestones directly from the portal. Whether it’s skills learned, certificates earned, or personal bests, it’s all accessible in one place.

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Key Features:

  • View progress updates and milestones
  • Download progress certificates
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more features

Explore Udio's other features

Invoicing

Automatically raise invoices

Explore feature

Payments

Direct debit payments

Explore feature

Booking & Scheduling

Provide 24/7 access to your customer portal

Explore feature
our customers

Udio helps businesses grow.

Hear from our customers
Udio is simple to use, straightforward, and effective. Bookings, evaluations, billing, lesson planning, timetabling, and parent reporting are all done through the system. The monthly reports are excellent, and they take into account our requests and take appropriate action.

Utkarsh, Education Management

This is an easy system to learn & use. It assists with maintaining relevant class numbers & advises staff of their class lists.

Shelly, Operations Manager

Overall experience with UDIO is great, have saved us a lot of time and made our communications with parents a lot more seamless.

Thippa, Office Manager

Udio is a great software for businesses, it's easy to manage our lessons and very user-friendly. If we do have any concerns, the team behind the scenes are very helpful.

Katelyn, State Swim Ellenbrook

I am loving Udio right now - it's cut my workload in half compared to our last system!

Callie, City Impact Church

Customer service has been great. The constant support provided is very professional and helpful in any situation.

Luke, Aquatic Centre Manager MLC School

Udio is simply fantastic, far superior to any other check-in and portal l have used elsewhere. Really impressed!

Terry

Udio is simply fantastic, far superior to any other check-in and portal I used elsewhere. Really impressed

Happy parent

Udio is simple to use, straightforward, and effective. Bookings, evaluations, billing, lesson planning, timetabling, and parent reporting are all done through the system. The monthly reports are excellent, and they take into account our requests and take appropriate action.

Utkarsh, Education Management

This is an easy system to learn & use. It assists with maintaining relevant class numbers & advises staff of their class lists.

Shelly, Operations Manager

Overall experience with UDIO is great, have saved us a lot of time and made our communications with parents a lot more seamless.

Thippa, Office Manager

Udio is a great software for businesses, it's easy to manage our lessons and very user-friendly. If we do have any concerns, the team behind the scenes are very helpful.

Katelyn, State Swim Ellenbrook

I am loving Udio right now - it's cut my workload in half compared to our last system!

Callie, City Impact Church

Customer service has been great. The constant support provided is very professional and helpful in any situation.

Luke, Aquatic Centre Manager MLC School

Udio is simply fantastic, far superior to any other check-in and portal l have used elsewhere. Really impressed!

Terry

Udio is simply fantastic, far superior to any other check-in and portal I used elsewhere. Really impressed

Happy parent

Udio is simple to use, straightforward, and effective. Bookings, evaluations, billing, lesson planning, timetabling, and parent reporting are all done through the system. The monthly reports are excellent, and they take into account our requests and take appropriate action.

Utkarsh, Education Management

This is an easy system to learn & use. It assists with maintaining relevant class numbers & advises staff of their class lists.

Shelly, Operations Manager

Overall experience with UDIO is great, have saved us a lot of time and made our communications with parents a lot more seamless.

Thippa, Office Manager

Udio is a great software for businesses, it's easy to manage our lessons and very user-friendly. If we do have any concerns, the team behind the scenes are very helpful.

Katelyn, State Swim Ellenbrook

I am loving Udio right now - it's cut my workload in half compared to our last system!

Callie, City Impact Church

Customer service has been great. The constant support provided is very professional and helpful in any situation.

Luke, Aquatic Centre Manager MLC School

Udio is simply fantastic, far superior to any other check-in and portal l have used elsewhere. Really impressed!

Terry

Udio is simply fantastic, far superior to any other check-in and portal I used elsewhere. Really impressed

Happy parent

all features

The full feature set

Udio Capterra rating
join THOUSANDS OF happy CUSTOMERS

Take control of your business today with Udio

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FAQs

Pressing questions? Check out our most-asked questions

How does automatic invoicing enhance my business operations?

Automatic invoicing reduces time consuming administrative tasks by ensuring that each booking instantly generates an invoice, improving efficiency and accuracy.

What support does Udio offer for invoicing setup and issues?

Udio provides comprehensive support, from setup guides and tutorial videos to direct assistance from our dedicated support team.

Can my customers view their invoices?

Yes, your customers can easily view both open and closed invoices in the customer portal and download them as PDF attachments. This feature helps them track their transactions and stay informed about their payments.

Will my customers receive automated reminders for outstanding invoices?

Yes, there are automated reminders for outstanding invoices, making sure all your fees will be paid in a timely manner.

Can I integrate Udio invoicing with other financial systems?

Yes, Udio’s invoicing system is designed to easily integrate with major accounting software, facilitating a seamless financial workflow.

Is Udio suitable for different types of class management needs?

Absolutely. Udio is flexible and scalable, ideal for any class-based business, from small studios to large schools with multiple locations.

Are invoices automated or do I have to send them manually?

Don’t worry, Udio can automatically generate and send all invoices to your customers, saving you time and ensuring that your billing process is seamless.

Still have questions?

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