A Portal for Customers: Easy Access, Anytime

Enhance customer experience with our portal

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Customer Portal
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Customer Portal

Customer Portal Features

Empower your customers to manage their own account

Udio's customer portal helps strengthen connections between you and your customers. Accessible 24/7, customers can enjoy full control over their membership, while parents and caregivers can connect to the portal to monitor their child’s progress.

As well as having full visibility over their accounts, customers can: 

  • View class timetables
  • Make, cancel and reschedule bookings
  • Add themselves or their child to the waiting list if a preferred session is full
  • Set up direct debits
  • Read important information
  • Download their child's progress certificates
Try It Out

Customer Portal
Customer Portal

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more features

Explore Udio's other features

Real Time Reporting

Track, analyse and opimise with powerful reporting tools

Explore feature

Booking & Scheduling

Simplify your class scheduling and booking processes effortlessly

Explore feature

Invoicing

Automatically raise invoices

Explore feature
our customers

Udio helps businesses grow.

Hear from our customers
Udio is simple to use, straightforward, and effective. Bookings, evaluations, billing, lesson planning, timetabling, and parent reporting are all done through the system. The monthly reports are excellent, and they take into account our requests and take appropriate action.

Utkarsh, Education Management

This is an easy system to learn & use. It assists with maintaining relevant class numbers & advises staff of their class lists.

Shelly, Operations Manager

Overall experience with UDIO is great, have saved us a lot of time and made our communications with parents a lot more seamless.

Thippa, Office Manager

Udio is a great software for businesses, it's easy to manage our lessons and very user-friendly. If we do have any concerns, the team behind the scenes are very helpful.

Katelyn, State Swim Ellenbrook

I am loving Udio right now - it's cut my workload in half compared to our last system!

Callie, City Impact Church

Customer service has been great. The constant support provided is very professional and helpful in any situation.

Luke, Aquatic Centre Manager MLC School

Udio is simply fantastic, far superior to any other check-in and portal l have used elsewhere. Really impressed!

Terry

Udio is simply fantastic, far superior to any other check-in and portal I used elsewhere. Really impressed

Happy parent

Udio is simple to use, straightforward, and effective. Bookings, evaluations, billing, lesson planning, timetabling, and parent reporting are all done through the system. The monthly reports are excellent, and they take into account our requests and take appropriate action.

Utkarsh, Education Management

This is an easy system to learn & use. It assists with maintaining relevant class numbers & advises staff of their class lists.

Shelly, Operations Manager

Overall experience with UDIO is great, have saved us a lot of time and made our communications with parents a lot more seamless.

Thippa, Office Manager

Udio is a great software for businesses, it's easy to manage our lessons and very user-friendly. If we do have any concerns, the team behind the scenes are very helpful.

Katelyn, State Swim Ellenbrook

I am loving Udio right now - it's cut my workload in half compared to our last system!

Callie, City Impact Church

Customer service has been great. The constant support provided is very professional and helpful in any situation.

Luke, Aquatic Centre Manager MLC School

Udio is simply fantastic, far superior to any other check-in and portal l have used elsewhere. Really impressed!

Terry

Udio is simply fantastic, far superior to any other check-in and portal I used elsewhere. Really impressed

Happy parent

Udio is simple to use, straightforward, and effective. Bookings, evaluations, billing, lesson planning, timetabling, and parent reporting are all done through the system. The monthly reports are excellent, and they take into account our requests and take appropriate action.

Utkarsh, Education Management

This is an easy system to learn & use. It assists with maintaining relevant class numbers & advises staff of their class lists.

Shelly, Operations Manager

Overall experience with UDIO is great, have saved us a lot of time and made our communications with parents a lot more seamless.

Thippa, Office Manager

Udio is a great software for businesses, it's easy to manage our lessons and very user-friendly. If we do have any concerns, the team behind the scenes are very helpful.

Katelyn, State Swim Ellenbrook

I am loving Udio right now - it's cut my workload in half compared to our last system!

Callie, City Impact Church

Customer service has been great. The constant support provided is very professional and helpful in any situation.

Luke, Aquatic Centre Manager MLC School

Udio is simply fantastic, far superior to any other check-in and portal l have used elsewhere. Really impressed!

Terry

Udio is simply fantastic, far superior to any other check-in and portal I used elsewhere. Really impressed

Happy parent

all features

The full feature set

Udio Capterra rating
join THOUSANDS OF happy CUSTOMERS

Take control of your business today with Udio

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FAQs

Pressing questions? Check out our most-asked questions

How does automatic invoicing enhance my business operations?

Automatic invoicing reduces time consuming administrative tasks by ensuring that each booking instantly generates an invoice, improving efficiency and accuracy.

What support does Udio offer for invoicing setup and issues?

Udio provides comprehensive support, from setup guides and tutorial videos to direct assistance from our dedicated support team.

Can my customers view their invoices?

Yes, your customers can easily view both open and closed invoices in the customer portal and download them as PDF attachments. This feature helps them track their transactions and stay informed about their payments.

Will my customers receive automated reminders for outstanding invoices?

Yes, there are automated reminders for outstanding invoices, making sure all your fees will be paid in a timely manner.

Can I integrate Udio invoicing with other financial systems?

Yes, Udio’s invoicing system is designed to easily integrate with major accounting software, facilitating a seamless financial workflow.

Is Udio suitable for different types of class management needs?

Absolutely. Udio is flexible and scalable, ideal for any class-based business, from small studios to large schools with multiple locations.

Are invoices automated or do I have to send them manually?

Don’t worry, Udio can automatically generate and send all invoices to your customers, saving you time and ensuring that your billing process is seamless.

Still have questions?

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